Keepsake Cake Toppers
Frequently Asked Questions

How big are the toppers?
They are approximately 5” high and about 4” across. This may vary slightly depending on the design of your topper.

How do I order?
You can order direct through the website using paypal here (link here please to the ordering section). Alternatively – if you prefer to pay by cheque you can email me and I will send details of the total price and how to send payment.

What happens when I have ordered?
Once I have your order I will email you a form to complete which has sections for all the details I need to know to make your topper. If you have pictures of you and your outfits you can send those too.

I don’t have a picture of my dress – can you still make me a topper?
Don’t worry – pictures are really useful – but if you provide a detailed description I can work without pictures. If I am unsure of any details I will call or email you.

Do I get to check my topper before it is sent?
Yes – once your topper is ready to fire I will email you a picture to check – this ensures that the details are correct and if any adjustments need to be made they can usually be done at this stage.

I want to order – but I don’t have all the details finalised yet – what should I do?
That’s fine. You can place an order to secure your slot and then let me have the information later once you have the details sorted out.

How long will my order take to arrive?
Toppers are made in wedding date order and will be delivered to you about 2 – 3 weeks before the wedding date. If you are marrying abroad – please let me know the date of travel rather than the wedding date!

How much notice do you need?
I recommend that you leave at least 6 weeks notice to order your topper. Many times I can fit orders in at shorter notice – but please check with me before ordering.

When should I pay?
As each topper is so highly personalised I require payment in advance. This secures your slot in my order book.

How far in advance can I order?
As soon as you are sure you would like a Keepsake Cake Topper. I frequently have orders up to 2 years in advance – so ordering early guarantees your slot.

Do you just make wedding cake toppers?
I am happy to make toppers for any occasion – including birthdays, anniversaries and christenings.